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Baji privacy policy Bangladesh for players

Baji Bangladesh - casino games, slots, bonuses, sports betting. 18+ only.

Last updated: June 2026

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This Baji privacy policy Bangladesh page explains how we collect, use, share, and protect your personal information when you use our online casino and sports betting services. By accessing our platform, you agree to the practices described here, including data collection for account setup, KYC checks, payments, and security monitoring. If you want broader rules on how the service operates, please review Terms of Service and if you need help with a privacy request, reach us via Contact. Gambling involves financial risk, so we encourage responsible play and careful account control.

Review Privacy Terms

1. Introduction

We operate the Baji platform for players in Bangladesh and we take privacy and security seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, when we disclose it, and how we safeguard it. It also explains your choices and rights in relation to your information. By creating an account, logging in, placing bets, playing games, or otherwise using our services, you confirm that you have read and understood this Privacy Policy and you agree to the terms described in it.

2. Information We Collect

We collect information that you provide directly, information generated through your use of the service, and information collected automatically from your device. We aim to collect only what is needed for account management, payment processing, game delivery, security controls, and legal compliance. Where we request information, you may choose not to provide it, but some features such as deposits, withdrawals, bonuses, or account verification may not be available. We may also create derived data such as risk indicators, fraud signals, and account status flags based on the information described below.

Account Information: full name, email address, phone number, date of birth, and preferred payment method details such as bKash or Nagad account information to process deposits and withdrawals.
Identity Verification Data KYC: government-issued identification such as NID card or passport, proof of address, and other verification materials required for compliance and player protection.
Usage Data: pages visited, games played (including JILI slots, PG Soft, Pragmatic Play, Aviator, live casino, and table games), bet history, session duration, referral sources, and click patterns.
Device Information: IP address, browser type and version, operating system, device type, screen resolution, language preference, time zone, and similar technical identifiers.
Financial Information: deposit amounts, withdrawal requests, payment method details (bKash, Nagad, Rocket, USDT), and transaction timestamps to facilitate gaming activity and meet compliance needs.
Communications: support messages, chat logs, emails, and related records if you contact us, so we can resolve issues, improve service quality, and handle disputes.

3. How We Use Your Information

We use personal information to operate our services, maintain account security, and deliver the features you request. This includes setting up and managing accounts, verifying identity, processing deposits and withdrawals, and calculating game outcomes and winnings. We also use information to detect and prevent fraud, account takeover, bonus abuse, chargeback risk, and other prohibited activity. Some processing is necessary to comply with legal and regulatory expectations, including anti-money laundering checks and record-keeping. We may also use data for analytics and service improvement so the platform stays stable on common devices and networks.

Account Management: create and manage your account, verify identity, and process transactions securely.
Service Delivery: provide access to casino games, slots, sports betting, live casino content, and other services, including settlement of results.
Security and Fraud Prevention: monitor logins, unusual activity, and transaction patterns to prevent unauthorized access and illegal activity.
Customer Support: respond to inquiries and complaints and provide technical assistance, including support in Bengali where available.
Personalization: tailor content such as game suggestions and bonus visibility based on preferences and activity.
Legal Compliance: meet applicable legal processes and compliance expectations, including AML-related controls.
Platform Improvement: diagnose technical issues and improve performance, functionality, and user experience.
Marketing Communications: send promotions and updates subject to your communication preferences and opt-out choices.
Manage Account Settings

4. Data Sharing and Third Parties

We do not sell your personal information. We share information only when it is needed to operate the service, deliver requested features, or comply with legal obligations. When we use third-party service providers, we aim to share the minimum information required for the task and require confidentiality and security protections. We may also disclose information to protect our rights, enforce policies, investigate suspected fraud, or respond to lawful requests. If our business changes through a merger, acquisition, or asset transfer, relevant information may be transferred subject to continued privacy protections.

Payment Processors: bKash and Nagad, and other supported methods, to process deposits and withdrawals and handle transaction confirmations.
Game Providers: JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, where limited technical and account-related data is required to deliver content and maintain fair play controls.
Legal Obligations: law enforcement, courts, or governmental bodies when required by law or valid legal process, or to protect legal rights and user safety.
Service Providers: hosting, security tooling, analytics, and customer support systems under contractual confidentiality obligations.
Business Transfers: potential buyers or partners in a merger or acquisition, with safeguards and limited access as appropriate.
With Consent: any other sharing you explicitly authorize.

5. Cookies and Tracking

We use cookies and similar technologies to keep the platform working reliably, protect accounts, and understand how users navigate our pages. Cookies are small files stored on your device that can remember preferences and support secure sessions. Some cookies are essential and cannot be switched off without affecting core functions such as login and account security. Other cookies help us measure performance through analytics, fix errors, and understand which pages are most used. You can manage cookie settings through your browser, but disabling certain cookies may reduce functionality.

Essential Cookies: support authentication, session management, and security protections needed for platform operation.
Performance Cookies: collect aggregated analytics about usage, navigation patterns, and site stability to improve performance.
Functional Cookies: remember preferences such as language settings and display options for a smoother experience.
Marketing Cookies: help deliver relevant advertisements or promotions and measure campaign effectiveness, subject to your browser controls.

6. Data Security

We implement technical and organizational measures designed to protect personal information from loss, misuse, and unauthorized access. Data transmitted between your device and our servers is protected using SSL or TLS encryption. Access to personal data is limited to authorized personnel who require it for their job functions and who are bound by confidentiality obligations. We use secure infrastructure controls such as firewalls, monitoring, and intrusion detection, and we conduct periodic security reviews. No online system is completely secure, but we continuously work to improve protection.

Security notice: Do not share your password or one-time codes with anyone. If you suspect unauthorized access, change your password and contact support immediately.

7. Data Retention

We retain personal information only for as long as necessary to provide services, meet legal and compliance obligations, resolve disputes, enforce our agreements, and protect the integrity of the platform. Retention periods vary depending on the type of data, such as account details, KYC documents, transaction records, and communications. For example, financial and verification records may need to be kept for compliance, audit, and fraud prevention purposes even after an account is closed. When information is no longer required, we take steps to delete, anonymize, or securely archive it.

8. Your Rights

You may have rights regarding your personal information, and we provide practical ways to exercise them. To protect users, we may need to verify your identity before responding to a request, especially for access, deletion, or portability. Your rights can be limited where we must keep certain data to comply with legal requirements, to prevent fraud, or to complete ongoing transactions. You can also control some information directly through your account settings, and you can opt out of marketing communications by contacting support or using available unsubscribe options.

Right of Access: request a copy of the personal data we hold, provided within a reasonable timeframe after identity verification.
Right to Correction: request updates to inaccurate or incomplete information such as name, contact details, or address data.
Right to Deletion: request deletion of personal data, subject to required retention for compliance, disputes, and fraud prevention.
Right to Restrict Processing: request limits on processing in certain circumstances, where feasible and lawful.
Right to Data Portability: request a structured, commonly used, machine-readable copy of certain data you provided.
Right to Object: object to processing for direct marketing and request suppression of promotional messages.

To exercise these rights, contact us through our Telegram support channel or via Contact. We aim to respond within 30 days, although complex requests or high-risk security cases may require additional time to verify identity and protect account integrity. If you are requesting deletion, please note that we may need to keep limited records such as transaction logs and KYC outcomes to meet compliance expectations and prevent duplicate or fraudulent accounts. For safer play controls and limit tools, you can also review Responsible Gambling.

Request My Data

9. Children’s Privacy

Our services are strictly intended for adults only and are not directed to individuals under 18. We do not knowingly collect personal information from minors. Age verification controls may be applied during registration and during KYC checks to help prevent underage access. If we become aware that a minor has provided personal information or created an account, we will take steps to suspend the account and delete the information where legally permitted. Parents or guardians who believe a minor has used the service should contact our support team promptly so we can investigate.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, security practices, legal requirements, or operational needs. When we make changes, we will update the Last updated notice on the policy page and, where changes are material, we will provide advance notice through the platform or by email. We aim to provide at least 14 days notice before material changes take effect, unless an urgent update is required for security or legal reasons. Your continued use of the service after an update becomes effective means you accept the revised policy.

11. Contact Us

For privacy-related questions, requests, or complaints, contact our support team using the channels available on the platform. We handle privacy inquiries promptly and aim to resolve concerns fairly and consistently. Please include enough detail for us to locate your account, such as your registered phone number or email, and clearly describe what you are requesting. For account access issues, you may also use Login to review your profile details and recent activity before contacting support. We encourage you to keep your contact information updated so we can respond securely.

If you click external links or use third-party services connected to the platform, their privacy practices will apply to your activity on their sites. We recommend reviewing third-party privacy notices carefully, especially for payment apps and messaging tools, because their data policy and tracking choices may differ from ours. This policy applies to information processed by us in connection with your use of our services, and it should be read alongside our platform rules and disclosures. Baji remains committed to player safety, secure processing, and transparent handling of personal information.

FAQ

It may collect account details, KYC documents, usage data (games played and bet history), device data (IP and browser), payment details, and support communications for service delivery and security.
Transactions are typically sent through encrypted connections and handled via approved payment channels. The platform uses access controls and security monitoring, but no online method is completely risk-free.
Yes, you can request deletion. Some records may still be retained where required for compliance, dispute handling, fraud prevention, or to complete pending transactions after account closure.
It can share limited data with payment processors, game providers, hosting and analytics vendors, and authorities when legally required. It should not sell your personal information.
Cookies support login sessions, security, preference settings, and performance analytics. You can manage cookies in your browser, but disabling essential cookies may affect key features.